Mutual of Omaha Phone Numbers

Mutual of Omaha is among the largest insurance companies in the U.S., so it’s understandable that the company has many different phone numbers for customers to use for various departments.

Below is a list of Mutual of Omaha phone numbers and the ways you can get help by calling each number. 

For General Customer Support

Call 800-775-6000. This line is for general customer support requests such as cancelling coverage, checking the status of an application, questions about billing, filing a claim, updating your personal information and more. This phone number is accessible 24/7.

You may also perform a number of these tasks online by creating a customer account.

To Report a Life Insurance Claim

Call 888-493-6902 to report the passing of a loved one and file a life insurance claim. You can also report a life insurance claim online.

To Pay a Bill for a Prescription Drug Plan. 

Members of Mutual of Omaha prescription drug plans can pay a bill over the phone by calling 1-877-770-9808. 

For Help With Mutual of Omaha Dental Benefits

Those with Mutual of Omaha dental coverage who would like some assistance with their benefits may call 800-927-9197.

For Help With a Retirement or Individual Annuity

Assistance with individual annuities may be obtained by calling 800-646-7592. For help with retirement annuities, call 800-843-2455. 

For Help With a Retirement Plan

Those with Mutual of Omaha retirement plans can receive assistance with their policy by calling 888-917-7191.

For Help With a Current Policy 

Call 800-775-1000 for help with a Mutual of Omaha policy purchased through the mail, online, through an agent or over the phone. 

For Help With Participant Accident Insurance

Call 800-524-2324 for questions about participant accident insurance. 

To Speak With Structured Settlements Customer Service

Call 800-843-2455 to speak with the customer service department of structured settlements. 

For Information About Cancer, Heart Attack and Stroke Insurance

Calling 800-621-3917 will put you through to an agent who can discuss cancer insurance and heart attack and stroke insurance with you.

To Learn About Long-Term Care Insurance

800-896-5988 will put you in touch with a representative who can assist you with Mutual of Omaha’s long-term care insurance. 

For Help With Disability Income Insurance

For help with disability income insurance, call 800-388-9606.

For Help With Critical Illness Insurance

Call 800-788-5093 for assistance with critical illness insurance.

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