Does AARP/UnitedHealthcare Cover Telehealth?

In this article...
  • Learn about the telehealth coverage available with different types of Medicare coverage, including UnitedHealthcare Medicare plans.

A UnitedHealthcare Medicare Advantage (Medicare Part C) plan will provide coverage for all telehealth services covered by Medicare Part B.

You can download the complete List of Telehealth Services for Calendar Year 2024 from cms.gov, the official government website of the Centers for Medicare & Medicaid Services (CMS).

Some of the covered telehealth services include but aren’t limited to:

  • Doctor’s office visits
  • Speech therapy
  • Cardiac rehab
  • Diabetes management
  • Depression screenings
  • Medical nutrition counseling

UnitedHealthcare Medicare Advantage plans can include additional benefits Original Medicare (Part A and Part B) doesn't cover.  

Current members of a UnitedHealthcare Medicare Advantage plan can review their telehealth coverage by checking their plan benefits summary online or by calling the phone number on their plan ID card. 

Original Medicare beneficiaries who have a UnitedHealthcare Medicare Supplement Insurance (Medigap) plan can save money on telehealth care by having their telehealth Medicare Part B coinsurance covered in full by their Medigap plan.

Are Covered Telehealth Services Available Through UnitedHealthcare 24/7?

24/7 virtual visits are included with most UnitedHealthcare Medicare Advantage plans. A UnitedHealthcare virtual visit can be used to address things like headaches, upset stomach, allergies, sinus problems, coughing, skin rashes and much more.

UnitedHealthcare provides 24/7 doctors through its partnerships with Optum Virtual Care, Teladoc, Amwell and Doctor on Demand.

Can I Use Telehealth to Get a Prescription?

Your doctor can prescribe medication during a virtual visit and send the prescription straight to your pharmacy of choice. There, you may use your UnitedHealthcare Part D plan or Medicare Advantage plan with prescription drug benefits to cover the prescription. 

Are Mental Health and Behavioral Health Services Covered by UnitedHealthcare Telehealth? 

Provided that your plan includes coverage for mental and behavioral health care, you may be able to utilize telehealth to receive these services.

Many such services are available virtually, like screenings and counseling for depression, nicotine use, alcohol and opioid abuse or obesity. 

Helpadvisor.com is owned and operated by Tranzact, the parent company of TZ Insurance Solutions LLC, which is the owner/operator of Medicareadvantage.com and other websites mentioned on HelpAdvisor and which has a financial relationship with some of the carriers listed on HelpAdvisor.

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