Cigna Phone Numbers

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Cigna serves over 190 million customers across more than 30 countries and jurisdictions with a wide variety of insurance products.¹

We’ve put together a list of Cigna phone numbers below for your easy reference. Learn how to pay your Cigna premium, check on the status of a claim, find Cigna providers near you and more.

What Is the Cigna Customer Service Phone Number?

No matter where you’re calling from, you can dial 1-800-997-1654 to speak to a Cigna customer service representative 24 hours per day, 365 days per year.

What Is the Cigna Medical, Dental and Vision Phone Number?

For help with Cigna medical, dental and vision coverage, call 1-800-244-6224. You are free to call this number 24 hours per day, 365 days per year.

What Is the Cigna Medicare Advantage Phone Number?

Cigna Medicare plans include a number of options such as Medicare Advantage (Part C) health plans. 

If you are currently enrolled in a Cigna Medicare Advantage plan, you can call 1-800-668-3813 for information about your plan. 

Current Cigna Medicare plan members can reach Cigna representatives who are available:

• 8 a.m. to 8 p.m., 7 days per week from October 1 to March 31
• 8 a.m. to 8 p.m. Monday through Friday from April 1 to September 30.

What Is the Cigna Medicare Part D Phone Number?

If you are currently enrolled in a Cigna Medicare Part D (prescription drug) plan, you can call 1-800-222-6700 for information about your coverage. 

If you are not enrolled in a Cigna Medicare Part D plan but wish to learn more about plans available in your area, you can call 1-877-459-3353.  

Current Cigna plan members can call from 8 a.m. to 8 p.m. 7 days per week. Between April 1 and September 30, the Cigna phone number listed above will direct you to an automated phone system.

What Is the Cigna Medicare Supplement Insurance Phone Number?

Those who are currently enrolled in a Cigna Medicare Supplement Insurance (Medigap) plan may call 1-866-459-4272 for information about their plan between 8 am and 8 pm Monday through Friday. 

How Do I Call the Cigna Home Delivery Pharmacy?

Cigna has a home delivery pharmacy that will send your prescription medications right to your front door if you qualify. 

The Cigna home-delivery pharmacy phone number is 1-800-835-3784. Cigna representatives are available to take your calls 24 hours per day, 365 days per year.

What Is the Cigna Phone Number for Behavioral Health Benefits?

The Cigna behavioral health benefits department may be reached at 1-800-433-5768 between 9:30 a.m. and 9 p.m., Monday through Friday.

How Do I Get Cigna Website Assistance?

There’s a lot you can do on Cigna’s website, from shopping for plans to paying your Cigna plan premium. The only drawback of such an expansive website is that consumers can sometimes get lost or have other problems achieving what they’re trying to do. 

For assistance with the Cigna website, call 1-800-853-2713, 24 hours per day, 365 days per year. 

Does Cigna Have TTY Service for Those Who Are Hard of Hearing? 

If you are deaf or hard of hearing, dial 711 and follow the prompts for teletypewriter service.

Does Cigna Have Live Online Chat?

If you would rather chat online with a Cigna representative, you can do so by logging into your myCigna member portal to start a live chat. 

Can I Contact Cigna on Social Media?

Cigna is active on Facebook and Twitter and regularly responds to customer questions and comments. 

What Is Cigna’s Mailing Address?  

Cigna may be reached by mail at:

Cigna Corporate Headquarters
900 Cottage Grove Road
Bloomfield, CT 06002