Cigna Healthcare Phone Numbers

In this article...
  • Use this list of Cigna Healthcare phone numbers and find out how to connect with a Cigna customer service representative who can address your needs.

Cigna Healthcare serves over 178 million customers across the world with a wide variety of insurance products.

We’ve put together a list of Cigna Healthcare phone numbers below to help members of Cigna Healthcare insurance plans find help with their coverage. Learn how to pay your Cigna Healthcare premium, check on the status of a claim, find Cigna Healthcare providers near you and more.

What Is the Cigna Healthcare Customer Service Phone Number?

No matter where you’re calling from, you can dial 1-800-997-1654 to speak to a Cigna Healthcare customer service representative 24 hours per day, 365 days per year.

What Is the Cigna Healthcare Medical, Dental and Vision Phone Number?

For help with Cigna Healthcare medical, dental and vision coverage, call 1-800-244-6224. You are free to call this number 24 hours per day, 365 days per year.

What Is the Cigna Healthcare Medicare Advantage Phone Number?

Cigna Healthcare Medicare plans include a number of options such as Medicare Advantage (Part C) health plans. 

If you are currently enrolled in a Cigna Healthcare Medicare Advantage plan, you can call 1-800-668-3813 for information about your plan. Plan members in Arizona can call 1-800-627-7534.

Current Cigna Healthcare Medicare plan members can reach Cigna Healthcare representatives who are available:

  • 8 a.m. to 8 p.m., 7 days per week from October 1 to March 31
  • 8 a.m. to 8 p.m. Monday through Friday from April 1 to September 30.

What Is the Cigna Healthcare Medicare Part D Phone Number?

If you are currently enrolled in a Cigna Healthcare Medicare Part D (prescription drug) plan, you can call 1-800-222-6700 for information about your coverage.

Current Cigna Healthcare plan members can call from 8 a.m. to 8 p.m. 7 days per week. Between April 1 and September 30, the Cigna Healthcare phone number listed above may direct you to an automated phone system.

What Is the Cigna Healthcare Medicare Supplement Insurance Phone Number?

Those who are currently enrolled in a Cigna Healthcare Medicare Supplement Insurance (Medigap) plan may call 1-866-459-4272 for information about their plan between 8 am and 8 pm Monday through Friday. 

How Do I Call the Cigna Healthcare Home Delivery Pharmacy?

Cigna Healthcare has a home delivery pharmacy that will send your prescription medications right to your front door if you qualify. 

The Cigna Healthcare home-delivery pharmacy phone number is 1-800-835-3784. Cigna Healthcare representatives are available to take your calls 24 hours per day, 365 days per year.

What Is the Cigna Healthcare Phone Number for Behavioral Health Benefits?

The Cigna Healthcare behavioral health benefits department may be reached at 1-800-433-5768 between 9:30 a.m. and 9 p.m., Monday through Friday.

How Do I Get Cigna Healthcare Website Assistance?

There’s a lot you can do on Cigna Healthcare’s website, from shopping for plans to paying your Cigna Healthcare plan premium. The only drawback of such an expansive website is that consumers can sometimes get lost or have other problems achieving what they’re trying to do. 

For assistance with the Cigna Healthcare website, call 1-800-853-2713, 24 hours per day, 365 days per year. 

Does Cigna Healthcare Have TTY Service for Those Who Are Hard of Hearing? 

If you are deaf or hard of hearing, dial 711 and follow the prompts for teletypewriter service.

Does Cigna Healthcare Have Live Online Chat?

If you would rather chat online with a Cigna Healthcare representative, you may be able to do so by logging into your myCigna member portal to start a live chat. 

Can I Contact Cigna Healthcare on Social Media?

Cigna Healthcare is active on Facebook and Twitter and regularly responds to customer questions and comments. 

What Is the Cigna Healthcare Mailing Address?  

Cigna Healthcare may be reached by mail at:

Cigna Healthcare Corporate Headquarters
900 Cottage Grove Road
Bloomfield, CT 06002

Helpadvisor.com is owned and operated by Tranzact, the parent company of TZ Insurance Solutions LLC, which is the owner/operator of MedicareAdvantage.com and other websites mentioned on HelpAdvisor and which has a financial relationship with some of the carriers listed on HelpAdvisor.

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